Olivia truly cares about improving the lives of her customers and prides herself on providing them with the highest standards of customer service. She provides a friendly and relaxed environment for her all her customers whilst providing knowledgeable, trustworthy, professional advice.
Olivia takes great satisfaction in helping all her customers with their hearing needs. Here is what some of our customers say about the service they received from Olivia…
"Thank you Olivia for visiting and for what you did for my wife’s hearing aids. She was really struggling with her NHS Hearing aids and you gave her the benefit of your knowledge. We are following up on your advice and we will let you know how she gets on when we see you next". "Olivia was approachable and efficient in all my appointments. I’m happy with the service I received and with my hearing aids that are easy to use and even link up with my mobile phone to take calls and alter their volume if I want. The hearing aids are much smaller and far less obvious than I had initially imagined – I wouldn’t be without them now". "I saw Olivia for micro suction ear cleaning initially, then an audiology test to confirm the need for hearing aids and finally had some hearing aids supplied and fitted by her. She explained fully the range of hearing aid options available to me and advised which were best for me. I also had a trial to make sure that I was happy with them. I found Olivia to be patient, knowledgeable and helpful, which really put me at ease." "Thank you Olivia for your quick response to my request for an appointment. I found you to be very professional and took time to discuss my problem and explain the procedure both before and during the treatment for wax removal. I was given detailed written & follow up information. I was very pleased with the outcome and would recommend her services as an Audiologist".
After using NHS hearing aids for over 10 years, I was finally persuaded to go “private “ - how glad was I !!
I was fitted with a pair of Phonak Audeo B- direct hearing aids by Olivia, who is a warm and friendly person, very approachable and thoroughly professional. Olivia showed me how to connect to my mobile phone via the Phonak app. which makes using the phone so much easier. My hearing now is so much improved that I feel a new world has opened before me. So - thank you Olivia, I never realised that I was missing so much !!
I highly recommend Olivia and Integrate Hearing.